Live chat bot ordering system

Re-define Customer Experience & Increase Loyalty with a Chatbot for Restaurant

Softmerce chatbots work alongside your existing sales and support. It will be an additional sales platform for your company to make sales for 24/7 support to multiple customer at the same time.

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Bot Ordering

Enable customers to order online any time with your Softmerce bot Restaurant system linked up to any digital media.

Appointment

Enable customers to fix appointments and table reservations through Chabot which can manage all by itself.

Live Chat

Live chat module helps you to interact directly with the customer to make sure that you provide an personal service too.

Smarter Support At A Lower Cost

Softmerce Restaurant chatbot is an intelligent system which can manage all types of operation for any type of restaurants. Scale your business while reducing costs & improving customer satisfaction.

  • Orders & Reservation
  • Special Offers & Combos
  • Enquiry
  • Enrich Customer Relationship
  • Personalized Recommendations
  • Feedback
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A Chatbot Building Platform That Meets Your Business Needs

Restaurant Chatbot- The New Technology Imperative to Exceed Service Expectations & Boost Loyalty

CRM

Make use of the integrated CRM to manage followups, loyalty, promotions, discounts through this module.

Lower Costs

Support more customers over the chat apps, as an cost-effective solution for your restaurant.

Social Media marketing

Make use of the integrated social media marketing module which makes it simple to promote the items online.

Always-on support

Be there for customers 24/7 on their preferred channels, and simultaneously handle more queries at once.

Improve Customer Experience

Increase customer satisfaction instantly replying to customers & improving first contact resolution.

Browse Categories

Food items are placed under different categories & displayed as cards, making it easy to browse a particular food.

Bot without any coding

The bot can be configured depending on your restaurant business & its process. Bot enables to design flexible, which can be fit to your cuisines in a personalized service for your food business.

Even a novice user can configure the bot. It is a very flexible and any type of complex process can be configured. We provide free service to configure restaurant bots.

The system is an complete integrated module with all applications. User rights are provided to make sure only the authorized personal make changes in the bot.

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