How technology trend is going to shape the e-commerce in the next decade?
1) AI Revolution
Today most of our online shopping happens based on our needs, for example, if we are looking to buy an new mobile phone. So, what we will do normally? Go online, search for the mobile phones & select the best one by checking the features & rating.
After few years , Artificial Intelligence in Ecommerce will play a leading role in driving innovative solutions. AI provides the smart solutions to choose the products that suits us and suggests what we love the most. In future, probably we don't need to search anything to shop the product itself will come to you. The right items will be offered to you, and maybe even, if you’ll allow it, an automated purchase will be made in your name too!
AI has been able to grow much smarter,faster and more accurate in a very short space of time.
A step further can be found on a cool AI-based app called Shopiz (available for download on Appstore / Play store). In a Tinder-like fashion, you swipe left and right for suggested items, and with time, the AI-based engine gets more and more accurate items. Not only this technology is super cool, but the shopping experience is addictive.
2) Alternative reality — AR/VR
According to reports, an appalling 78.65% of shoppers aband on their carts before completing a purchase. This shows that retailers need to do a lot more to persuade customers to go ahead with the items in their carts and make the payment. Emerging technologies like AR & VR have the potential to reshape the world of retail in case of Ecommerce. It significantly cuts down the time spent searching for products and making payments and allows more people to accomplish a host of tasks in shorter time frames. Traditionally, people would go to physical stores to try and experience products. However, AR and VR are completely changing these dynamic, allowing retailers to:
- • Create virtual showrooms and allow customers to explore products from the comfort of their homes without visiting the retail store.
- • Provide virtual landscapes of projects and enable customers to experience all the features and capabilities first-hand.
3) Product Customization & Personalized Recommendations
Product customization will continue to grow as one of the leeading ecommerce technology trend. That's because it's easy for consumers to use, eliminates the hassles of shopping, and meets the demanding needs of modern clients. For example, Spotify provides a weekly recommended playlist based on the songs, artist and other playlists with which users interact & listen too. Every time a client uses the services, the product becomes more personalized to that user.
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