Frequently Asked Questions

Getting Connect with Softmerce

Softmerce is a simple yet effective eCommerce platform that helps you to take your business to the next level. Softmerce allows you to create your online store. Softmerce is completely a cloud-based place where the user doesn’t want to worry much on upgrade or maintaining servers.

No, you do not need the help of developers to create the online store in Softmerce.Softmerce allows you to customize the look and feel of the store by selecting any one from their themes.

We have the built in functionality of stock management, payment mode and shipping. Hence the integration time can be saved.

Of course, Softmerce can be used in most part of the country.

We can buy domain from Softmerce or you can get it from the third party and can be connected to Softmerce.

We accept multicurrency payments for the eCommerce store. But make sure that this condition works for your payment provider also.

Softmerce provides the below features in COD orders. Set option to add the available postal code for COD. Set a minimum and maximum order value to accept COD. Shipping amount varies based on location.

Yes, Softmerce provide that option in payment page ,you can activate or change the payment provider from Softmerce admin.

You can sell products on different online sales channels like facebook , google ,amazon and so on.

Softmerce allows you to act as a wholesale store, by selling the products to other businesses in a separate password –protected storefront.

Sell from your own website ,blog or instagram account by embedding buy buttons.This button will redirect to the checkout page of the Softmerce Websites

Software provide the customer with the dashboard features,where the graphical representation of the sale/order can be viewed.

Softmerce will track the customers personal details like phone number ,address,mail id to send the updates or offers.

User friendly POS with Billing, Stock Management, Invoice printing features are included. Shift management is made simple with Softmerce POS software.

Yes , both POS and the Softmerce online store have the option to include or exclude GST in the total Bill Amount.Productwise,Categorywise,Brandwise and Orderwise offers can be set in Softmerce.