Frequently Asked Questions

Getting Connect with Softmerce

Softmerce is a SaaS-based software product company. It have CRM, Accounting, Billing, Inventory Management, E-learning and HRMS which is integrated with Agentic AI. It streamlines workflows, boosts productivity, and provides data-driven insights tailored for diverse industries.

To create a new account, click the "Get Started" https://softmerce.com/user_admin/register.php button on our homepage. Enter your email address, it will check if the username is available, if it is available it will ask you to enter additional information. Once submitted your account will be set up instantly.

If you forget your password, click the Login button on our homepage, then click "Forgot Password?" Enter your email address, and you'll receive a secure link with instructions to reset it.

To update your account details, log into your account, then click the profile icon at the top-right corner. Choose profile from the dropdown menu, edit your details and click save button changes will save successfully.

There isn’t a limit on the number of accounts. With single account users can subscribe to all the products in softmerce. Each E-mail account created will be treated as individual user.

Our subscription pricing varies depending on the product and the features, number of users, and usage. Visit our website for detailed plans tailored for different business needs.

Agentic AI optimizes workflows, automates repetitive tasks, and provides insights to improve decision-making, ultimately increasing your team's productivity and efficiency.

Yes, we offer a free trial for 14 days, allowing you to explore our features and see how our solution fits your business needs without any commitment.

Yes, our software is highly customizable, enabling you to tailor workflows and processes to align with your specific business requirements seamlessly. You can customize them from User privileges section. If you need further customization please contact through the company contact us page.

We provide various APIs and integration options for popular tools and software. Our support team will assist you in connecting with other platforms seamlessly.

We offer comprehensive support, including onboarding sessions, tutorials, and a dedicated customer support engineer to ensure a smooth setup experience.

Absolutely! We implement strict security measures including encryption, regular audits, and compliance with data protection regulations to safeguard your information.

We release updates regularly to enhance features, improve user experience, and ensure security. Clients are notified in advance for planned upgrades.

Yes, our software is mobile-responsive and can be accessed from various devices, ensuring you can manage business activities on the go.

Yes, we offer training sessions and resources to help new users understand the software quickly, ensuring they can maximize its potential for their business.

Limits depend on your subscription plan. Our basic plan supports a limited number of users, while higher tiers allow for more accounts with added features.

Yes, you can seamlessly upgrade or downgrade your subscription plan at any time. Adjust your plan based on your evolving business needs for flexibility.

We value your feedback! Use our contact us page on the website to share your thoughts and suggestions for product improvements.

Our software is designed to be versatile and caters to a variety of industries including healthcare, finance, education, and retail to meet diverse business needs.